Reviews

Hear what others are saying about us…

By Richard September 2019
I would very much like you to pass on our sincere thanks to Martin of Gogo bus who collected us yesterday evening from Heathrow and returned us safely to Groombridge Village Hall. Even in spite of mechanical problems he encountered on his Transit bus he made other arrangements to hire a minibus at short notice to fulfill our booking.  We very much appreciated it.
Richard Hunt of St.Thomas’ Church group Groombridge.

By Peter C August 2019
We have used Ian for many years to get us to the airport and back. We have never been let down by him or his other drivers. They are always punctual and the cars are large and luxurious and kept very clean.

By Linda Hession July 2019
Have dealt with this company many times and they have never let me down. Prompt service and great communication both with the owner and the drivers. Would definitely recommend them. Customer service at its best!

By James Lee July 2019
On time - lovely smart car, excellent driving, very polite and nice driver. Faultless!

By Fiona Taylor June 2019
Excellent Services by ACS. Prompt, Reliable, Easy to deal with/contact. High Class Service at Competitive Prices. Cars are very smart and clean. Drivers are polite and helpful.

By Louise Sutherland June 2019
Super. Turned up early, the drivers were charming, knew the appropriate short cuts. Cars were immaculate. I will be using them again.

By Mark from Tunbridge Wells 20 June 2019
“I have known Ian since 2007, in his capacity as the owner and driver of his airport cab business. I travel extensively, often at very short notice, and Ian has been my driver of choice for 12 years.

In that time, he has completed hundreds of journeys for me – always on time, courteous, smart and flexible to changing schedules (an occupational hazard of business travel). When he is unable to do the journey himself, he assigns other drivers with similar attributes and sense of service delivery.

On a number of occasions Ian has also taken on some journeys for my family members. A key example was a trip for my mother-in-law to watch my daughter take part in a Brownie event – I was abroad so my wife and I had a logistics problem — I called Ian to explain that my mother-in-law was very anxious by nature, and would be fretting about getting to the event on time, and then returning home safely – and that she would never ask for/order a taxi herself.

Ian stepped up, and carried out the whole half day task, providing her with reassurance that she was in safe hands – the day was a success, and she still waxes lyrical about how well Ian looked after her – 3 years later!

Ian has also driven my eldest son when he was a vulnerable teenager on evening excursions and brought him home safe and sound, again when I was away and my wife could not leave the other children. All my children (we have 4, aged 11-25) have met Ian/been driven by him, and I trust him absolutely with their welfare.”

By Peter Hayward April 2019
Impeccable service. From start to finish everything went very smoothly. Our driver, Dave, was friendly, efficient, on time, courteous and all around decent. We hope to use your car service in future.

By Keith Dear Friday 15th February 2019
“Great cost effective reliable door to door service in comfort and style.”

By Mr Altus on Sunday 4th November 2018
One of your drivers took his daughter to Heathrow on Sunday morning, wanted to provide feedback. Advised she was delighted with the driver, and he is a credit to your company.

By Barbara Hampson on 19 October 2018
We have used Airport Car Services many times and have always found the drivers to be very prompt and reliable whatever time they have picked us up, day or night. We have always enjoyed a smooth and comfortable ride with the friendly and helpful drivers and have been kept informed of the driver’s details, times etc. We can highly recommended them.

By Frances Gayne on 25 September 2018
I have used ACS numerous times now for various journeys and airport transfers and have found them incredibly professional, reliable and courteous. I would not now use any other car service for any transport arrangements. Ian Dolwin is absolutely super and a pleasure to deal with. I have at last found what I was looking for over all these years!

By Nick Taylor on 25 September 2018
Excellent, reliable, value service with high-quality vehicles. I have used the service many times – often at short notice, for Heathrow, Gatwick and City Airports. Always able to accommodate me – always on time – always clean, comfortable and safe (usually S or E Class Merc’s). Highly recommended.

By Helen HALLER on 3 April , 2018
I have used Ian and his team for more than 3 years and always find them reliable, courteous and efficient.

By Karen Voce on 19th July 2017
Just had more impeccable service from Ian andhis drivers. Always on time, always smart, always courteous – couldn’t ask for more.

By Howard Williams on 21st January 2016
We have used the firm on numerous occasions and the service has been totally reliable and good value for money. I would recommend them to anyone.

By Michael Jary on 21st may 2016
I use for both business and personal trips and have always had on-time, efficient and attentive service.

By Susan Senecal on 12 July 2016
We have used Ian’s taxi service for several years, they are completely reliable and I wouldn’t use anyone else locally now. All of the drivers are courteous and friendly, with very good quality cars and excellent punctuality.

By Eamon butler on 12 August 2016
Reliable, comfortable car and excellent drivers!

By Ivor Goldsmith on 28 August 2016
A reliable and friendly service with well maintained executive vehicles. Went out of their way to resolve a recent emergency with mislaid travel documents.

By Chris Green on 28th September 2016
We have been using Airport Car Services for our frequent transfers to and from Gatwick since we moved to TW 18 months ago. Early morning pick-ups mean we must have absolute confidence in the service. Every pick up has been on time – they are friendly and above all reliable. We have no hesitation in recommending Ian Dolwin’s services.

By ian Harebottle on 13th December 2015
I have used Airport Car Services on a number of occasions over the past few years and have found them to offer a safe and reliable service. Their drivers are well mannered and friendly and their cars of a high quality

By Victoria Bates on 10th December 2016
I just wanted to say a huge thank you to yourself and Dave for such fantastic service, we were so impressed and the service exceeded our expectations

By Paul Cole on 8th September 2015
Apart from airport runs we use Airport Car Services for journeys to/from Ebbsfleet and for family / social events in Sussex. In booking a car – we want reliability, good clean cars, personable drivers and competitive rates. Ian Dolwin and the team have never let us down. We have used them for many years and have no hesitation in recommending the service.

By Keith Tebbutt. On 10th November 2014.
I have used Ian’s taxis on many occassions and have always found the service to be impeccable . He is punctual, reliable and in good humour, no matter what time of day it is.His cars are clean and comfortable and I would highly recommend his services.

By Karen Lloyd (PA to managing director AXA international ) on 11th April 2014.
“We have used Ian’s services on numerous occasions and have found him to always be prompt, courteous and extremely reliable. It is imperative that we use someone we can trust, once a booking has been made with Ian then I can relax in the knowledge that he will always be there as promised.”

By Lisa Edgington on 26th April 2014.
” A professional, reliable service were the qualities I was looking for in an airport car service. I found those qualities in AIRPORT CAR SERVICES. I have been a customer of AIRPORT CAR SERVICES for frequent business trips since 2012 and I would not hesitate to recommend AIRPORT CAR SERVICES.”

By Zain Wadee on 22th April 2014.
“I regularly use Airport Car Services for business and personal travel. The service is always first class – reliable and professional with high quality vehicles. Highly recommended”.

By James Pinnington-Jones on 14th April 2014.
I travel frequently, often requiring to leave early in the morning and returning late at night. This is never a problem for Ian and his Airport Cars Services team, even if the request comes in at short notice. The team all have comfortable cars are prompt and polite. All this at reasonable fares.
Keep it up guys !

By Beverley Ward on 22nd august 2013.
i am the travel manager for a foreign language school. Airport car services were the designated Taxi company i used to transfer our students arriving into the UK during the summer of 2013. It is very important for me to have reliable caring drivers who are willing to “go the extra mile” which is what i found with all the staff working for Airport Car Services. I would not hesitate to use them again”

By Paul Ridley on 13th August 2013.
The service we received was great and it really is appreciated. It makes such a difference to the smooth running of our camp.

By Mark Goddard on 20th July 2013.
Very prompt, reliable, and friendly service. Also flexible – on one occassion my plans changed meaning I caught an earlier flight – texted Ian just as I was boarding to ask if he could pick me up at a different London airport, which was no problem.

By Lucy Evans on 23th July 2013.
Since you took Jonny too and from Gatwick to go to America, he never ever wants to drive to an airport again,he loved the luxury and I'm not going to argue !!

By Hugh Parsons on 28th may 2013
Ian Dolwin and Airport Car Services are great. They are friendly and reliable – and very well priced. I will never go back to Addison Lee ever again.

By Marc Ollington on 30th May 2013
“I have been using Ian’s Airport service for over four years, both for professional and personal use. I have complete confidence is his ability to get to a destination on time. He is polite and courteous and has never let me down, having carried out close to one hundred collections for me.
I can thoroughly recommend his prompt and reliable service.”

By Losbos 0n 5th October 2011
“We returned on a 3am flight to Gatwick. It was a great relief when we spotted Ian Dolwin’s car sevices ready and waiting. At that time in the morning we were very grateful of Ian’s friendly service. Highly recommended. Thanks Ian.”

By Samuel Muffett on 5th August 2012
“Ian replied to a last minute airport request when another provider let me down a year ago. I travel regularly and often with little warning, and to date Ian has always responded quickly and made all the necessary travel arrangements for me.

By Mark Goddard on 2nd July 2012.
Ian builds his business on trust and reliability, and it was for this reason I recommended him to my parents when my mother had to be brought back from London following a major operation. Ian’s reassuring manner and professional approach was much appreciated and allowed my parents to relax after a difficult time.An excellent service and a thoroughy decent man.”

By Jean on 25th October 2010.
“This was exceptionally good service. ian is a good driver, very reliable i reccommend him to anyone.”

By Quentin Sandifier on 28 September 2012.
“Ian is a highly trustworthy, reliable and professional chauffeur who has always exceeded expectation. I recommend without hesitation.”

By Peter and Jennifer Jowers on 14 December 2012
“My wife and I have made use of Ian’s services on a number of occasions from Langton Green to London Heathrow and have been met by him on our return. He has always been reliable and met us on time when arriving on long haul flights ; always a welcome sight at the terminal ! By ian Harebottle on 13th December 2015

By Mrs. T. James . Wednesday 10th August 2016
Airport Cars Excellence
I have used Airport Car Services on a number of occasions over the past few years and have found them to offer a safe and reliable service. Their drivers are well mannered and friendly and their cars of a high quality